Description
* Important: we CANNOT ship this torch to addresses outside the USA
Replacement #9 Torch Head Flex - CK9 FX
Shipping
"Same Day Shipping" on an order means that the order will leave our warehouse the Same Day!
We usually ship within 24 hours of receiving an order. If there is an unforeseen delay in shipping your order, we will promptly let you know. We ship via USPS, UPS, Fedex and DHL. You can select your preferred shipping method at checkout.
Return
We have a "hassle-free" shipping and returns policy. If you need to return something, we'll cover the shipping costs and send you instructions on how to get the item back to us. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Our policy lasts 90 days. There are always exceptions, so don't be shy to reach out to us if you need some help. Honestly, we don't have many returns. We try to be very clear with our product listings to make sure you make the right purchase. We want to make our customers happy, so we'll do everything we can to work with you and get you what you need. Once we receive your return, we'll stay in touch with you about your refund and/or exchange. Refunds are generally applied to your original method of payment within 5 business days, and shipping notifications on exchanges are usually sent within a business day. Just let us know if there's a hold-up and we'll look into it.