"Same Day Shipping" on an order means that the order will leave our warehouse the Same Day!
How often do we fulfill orders?
We ship 5 days a week, if an order is placed after 1pm edt. on Friday, it will ship out the following Monday morning.
We usually ship within 1 business day of receiving an order (within 3 days for bulk orders). If there is an unforeseen delay in shipping your order, we will promptly let you know.
Orders over $75 qualify for free shipping to USA addresses. The countries we can ship to are:
- United States
- United Kingdom
- New Zealand
- Democratic people’s of Thailand
- South Africa
- South Korea
In the event you should need to return your order, please contact us first using the "Contact" link at the top and bottom of the page, or click here.
We have a "hassle-free" shipping and returns policy. If you need to return something, we'll cover the shipping costs and send you instructions on how to get the item back to us.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Our policy lasts 90 days. There are always exceptions, so don't be shy to reach out to us if you need some help.
Honestly, we don't have many returns. We try to be very clear with our product listings to make sure you make the right purchase. We want to make our customers happy, so we'll do everything we can to work with you and get you what you need.
Once we receive your return, we'll stay in touch with you about your refund and/or exchange. Refunds are generally applied to your original method of payment within 5 business days, and shipping notifications on exchanges are usually sent within a business day. Just let us know if there's a hold-up and we'll look into it.