Shipping & Returns Policy
Order Fulfillment Schedule
We fulfill and ship orders every Monday, Wednesday, and Friday. If a scheduled shipping day falls on a public holiday, your order will be processed and shipped on the next available shipping day.
Shipping Rates & Destinations
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Free shipping is available for U.S. orders over $50.
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We ship to over 100 countries worldwide. If your country isn’t listed below, simply proceed to checkout to see if it’s included in our shipping profile.
Frequently shipped countries:
United States, Canada, United Kingdom, Australia, New Zealand, Austria, Belgium, Thailand, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Japan, Malta, Netherlands, Norway, Poland, South Africa, South Korea, Switzerland.
⚠️ Please ensure your shipping address is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect address submissions.
Estimated Delivery Times
Shipping timeframes vary by location and service. Delivery estimates will be shown at checkout. Please note that customs processing in international destinations may add additional time.
Hassle-Free Returns & Exchanges
Our Return Policy
We offer a 90-day return policy on most items. If you need to return or exchange an item:
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Contact us first using this Contact Form
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We’ll provide return instructions and a prepaid return label (where applicable). Once the message has been reviewed by someone on the Weldmonger team.
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Items must be returned in their original condition unless otherwise discussed. (Things happen, so don't sweat it)
We cover return shipping costs in most cases to ensure a smooth experience.
Refunds
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Once your return is received and inspected, we’ll issue a refund to your original payment method within 1-3 business days.
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You’ll be notified via email once the refund is processed.
Exchanges
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If you're exchanging a product, we’ll ship your replacement within 1 business day. On Items over $300, we will require the returned item to be post marked prior to sending out replacement or exchanged item.
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Shipping times may vary depending on your location.
Data & Privacy
We take your privacy seriously. All personal data collected during the order process (such as your name, shipping address, email, and payment details) is handled in accordance with our Privacy Policy, and is used only for order fulfillment, communication, and shipping purposes.
We do not sell or share your data with third parties except as necessary to fulfill your order (e.g., payment processors, shipping providers).
All transactions are processed using secure encryption protocols, and we comply with applicable data protection regulations including the GDPR (for EU customers) and CCPA (for California residents).
Customer Satisfaction Guarantee
We aim for 100% satisfaction. If something isn’t right with your order, reach out to us — we’re here to help and will work with you to make things right.